Our platform stores small pieces of information on your device in the form of text strings (cookies). This is done with the purpose of providing the best possible service for you and other users. Some of the cookies with non-essential purposes can be rejected if you choose to do so. If you would like more information about this, you can access our cookies policy.

Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Broadstat. This Privacy Policy explains how we collect, use, disclose, and protect your personal and non-personal information when you use our web application. By accessing or using Broadstat, you agree to the practices described in this Privacy Policy.

2. Data Collection

Broadstat collects the following types of data:

2.1 User-Submitted Data

When you use Broadstat, you may voluntarily submit failure data and other information. This data is collected to provide statistical insights and improve the functionality of the application. It is used anonymously and in an aggregated form, ensuring that individual users' identities are not disclosed.

2.2 Automatically Collected Information

Broadstat may collect certain information automatically, including but not limited to IP addresses, device information, and usage statistics. This information is used for analytical purposes and to enhance the user experience.

3. Data Usage and Cookies

3.1 Data Usage

User-submitted data, including failure data, is used by Broadstat for the sole purpose of improving the functionality of the application and providing statistical insights. This data is processed anonymously and in an aggregated form to protect the privacy of individual users.

3.2 Cookies

Broadstat may use cookies, both essential and non-essential, to enhance the user experience and improve application functionality. Essential cookies are necessary for the basic operation of the application, while non-essential cookies may be used for analytics or customization. For the non-essential ones, Broadstat will request permission to the user prior to any use and/or storage of them.

3.3 Consent

By using Broadstat, you consent to the use of cookies in accordance with this Privacy Policy. You may manage your cookie preferences through your browser settings or device preferences.

4. Data Security

4.1 Data Protection

Broadstat is committed to safeguarding user data and employs industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

4.2 Secure Transmission

User data is transmitted securely over the internet using encryption protocols to ensure its confidentiality during transit.

4.3 Access Controls

Access to user data is restricted to authorized personnel only, and stringent access controls are in place to prevent unauthorized access.

4.4 Data Retention

User-submitted data is retained for as long as necessary to fulfill the purposes described in this Privacy Policy. Users can request the deletion of their data at any time.

5. User Rights

5.1 Access to Data

Users have the right to access their personal data held by Broadstat. You can request access to this information by contacting us at support@broadstat.com.

5.2 Data Correction

If you believe that any personal data we hold is inaccurate or incomplete, you may request corrections or updates.

5.3 Data Deletion

Users can request the deletion of their personal data from Broadstat's records. We will comply with such requests unless legal obligations require data retention.

5.4 Data Portability

Upon request, users can receive their personal data in a structured, commonly used, and machine-readable format for transmission to another service.

5.5 Withdrawal of Consent

If you have provided consent for the use of cookies, you can withdraw it at any time through your browser settings or device preferences.

6. Third-Party Services

6.1 Third-Party Tools

Broadstat may use third-party analytics tools and services to better understand user behavior and improve the application. These tools may collect and analyze data on our behalf.

6.2 Third-Party Links

Broadstat may contain links to external websites or services that are not operated by us. These third-party websites have their own privacy policies, and we encourage users to review them before interacting with these websites.

7. Changes to the Privacy Policy

7.1 Notification of Changes

Broadstat reserves the right to update or modify this Privacy Policy at any time without prior notice. Users will be notified of major changes to this Privacy Policy via email. It is your responsibility to review this Privacy Policy periodically for any updates.

7.2 Request for Latest Update Date

Users may request the date of the latest update to the Privacy Policy by sending a written request via mail to support@broadstat.com.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data, please contact us via mail at:

support@broadstat.com

Please allow a reasonable period for us to respond to your inquiries.